Service Management Jobs and MBA Programs in Maryland

The education and job opportunities are plentiful for service worker managers in Maryland. At 2,880, the number of jobs in Maryland for service worker managers is projected to rise 14 percent to 4,820 jobs by 2016. This rise is below the projected rise of the national job pool, which shows an increase of 15 percent in the number of service worker manager jobs over the next 10 years. In general, service worker managers supervise and coordinate activities of personal service workers.

Maryland photo by Abhijit Tembhekar

In Maryland, the income for service worker managers is $19 per hour or $38,000 per year. In the U.S. as a whole, their income is $18 hourly or $38,000 per year on average.

Nicknamed the Old Line State, Maryland has a population of 5,699,478. It's population has increased 7.6 percent over the last 10 years. The state capital is Annapolis. In 2008, there were a total of 3,471,985 jobs and at $48,164, the average annual income in Maryland was higher than the previous year's per capita figure of $46,922. The unemployment rate in Maryland was 7.0 percent in 2009. It rose by 2.6 percentage points from the previous year. Roughly 31.4 percent of state residents have college degrees. This exceeds the national average.

The top employing fields in Maryland include engineering services, radio broadcasting communications equipment manufacturing, photofinishing and photofinishing laboratories (except one-hour).

While being known for many things, one of the most noteworthy, Swallow Falls State Park near Oakland showcases Muddy Creek Falls. At 63 feet it is the largest waterfall in Maryland. One of the unique tidbits about Maryland is Fort Meade near Laurel became a base because a train engineer delivering soldiers to Meade knew only one Meade, the one in Maryland. He was not aware of Fort Meade, Florida. The confusion happened so often a second base was built in Maryland in an attempt to avoid the confusion.

Service Management

Service worker managers supervise and coordinate activities of personal service workers.

While working, they collaborate with staff members to plan and develop programs of events, schedules of activities, or menus. Also, they analyze and record personnel and operational data, and write related activity reports.

They are required to make use of strategies for learning about new situations and problems as they arise and note the reactions and responses of others in both work and social situations.

Service worker managers must be able to articulate ideas and problems. They should also have the ability to listen to and understand others in meetings.

In order to be successful in the workplace, service worker managers must have strong self control in the face of challenging situations and be able to deal with stress and deal with situations calmly.