Service Management Jobs and MBA Programs in Connecticut

Service worker managers can find many career and educational opportunities in Connecticut. For service worker managers in Connecticut, the job pool currently sits at 1,710 and is expected to grow by 14 percent to 3,180 jobs by 2016. Over the next 10 years, the national job pool is projected to rise by 15 percent, better than the state trend for service worker managers. In general, service worker managers supervise and coordinate activities of personal service workers.

Connecticut photo by Ragesoss

State figures show that service worker managers in Connecticut earn $20 per hour or $40,000 per year on average. In the U.S. as a whole, their income is $18 hourly or $38,000 per year on average.

Connecticut, also known as the Constitution State, has a population of 3,518,288. It has seen its population grow by 3.3 percent over the last 10 years. The capital is Hartford. There were 2,279,011 total jobs in 2008 and workers in Connecticut earned more than the previous year with an average annual income of $56,245, up from $55,629. The unemployment rate in Connecticut was 8.2 percent in 2009. It went up by 2.6 percentage points since the previous year. The number of residents with a college degree is 31.4 percent. This surpasses the national average.

In Connecticut, the top employers are in petroleum bulk stations, sales financing, paper product merchant wholesalers and nursing care facilities.

One of the unique tidbits about Connecticut is the first telephone book ever issued contained only fifty names. The New Haven District Telephone Company published it in New Haven in February 1878.

Service Management

Service worker managers supervise and coordinate activities of personal service workers.

While working, they collaborate with staff members to plan and develop programs of events, schedules of activities, or menus. Also, they analyze and record personnel and operational data, and write related activity reports.

They are required to make use of strategies for learning about new situations and problems as they arise and note the reactions and responses of others in both work and social situations.

Service worker managers must be able to articulate ideas and problems. They should also have the ability to listen to and understand others in meetings.

In order to be successful in the workplace, service worker managers must have strong self control in the face of challenging situations and be able to deal with stress and deal with situations calmly.