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MBA Programs in Service Management
An important part of both the U.S. and global economy, services management involves managing customer service, introducing services to differentiate products and improving services of basic industries. Those looking to pursue a degree in this field will find jobs as a services manager in a variety of fields and sectors. With the know-how and expertise from a degree in service management, many students will find a variety of careers available to them that would allow them to learn how to help deliver services solutions. Services management can be a valuable and in-demand field to pursue, especially at the MBA level.
Training for a career in services management is best suited for students interested in building services and maintaining relationships. Primary courses will be taught in services management, management consulting, supply management and organizational culture. Further coursework will be available in business process design, business relationship development, product and brand management and marketing research. Graduates of an MBA program in services management should become ready to meet client expectations and achieve performance, but ready to create and deliver services solutions. How long it takes to complete an MBA program will vary by the individual student, whether or not courses are taken full or part time, and the learning institution itself. On average, however, MBA programs take about two years to complete after first completing a bachelor's degree program.
Salaries in this field depend on what the student specializes in while pursuing the degree, where they live, and their previous experience in the field. Salaries for service managers can vary widely depending on your level of experience and the exact position you're in but many professionals report income that is significantly higher than their non-MBA counterparts. Positions may be available as professional services managers, media and entertainment managers, financial services managers and a range of other fields that may or may not be directly linked to services.