Discover our MBA Blog

MBA Blog

How would you like to go on a Mediterranean cruise? A week in Vegas? Or maybe enjoy rounds of golf wrapped up with luxurious...

10 Most Bizarre Business Conventions in the World

There's a certain level of absurdity to all business conventions. Professionals who are well-respected and responsible...

40 Brilliant Negotiation Tricks Every B School Student Should Know

While some people are born with great negotiation skills, most of us have to put forth a lot of effort and learn through...


MBA Programs in Service Management

An important part of both the U.S. and global economy, services management involves managing customer service, introducing services to differentiate products and improving services of basic industries. Those looking to pursue a degree in this field will find jobs as a services manager in a variety of fields and sectors. With the know-how and expertise from a degree in service management, many students will find a variety of careers available to them that would allow them to learn how to help deliver services solutions. Services management can be a valuable and in-demand field to pursue, especially at the MBA level.

Service Worker Manager video from the State of New Jersey Dept. of Labor and Workforce Development

Training for a career in services management is best suited for students interested in building services and maintaining relationships. Primary courses will be taught in services management, management consulting, supply management and organizational culture. Further coursework will be available in business process design, business relationship development, product and brand management and marketing research. Graduates of an MBA program in services management should become ready to meet client expectations and achieve performance, but ready to create and deliver services solutions. How long it takes to complete an MBA program will vary by the individual student, whether or not courses are taken full or part time, and the learning institution itself. On average, however, MBA programs take about two years to complete after first completing a bachelor's degree program.

Salaries in this field depend on what the student specializes in while pursuing the degree, where they live, and their previous experience in the field. Salaries for service managers can vary widely depending on your level of experience and the exact position you're in but many professionals report income that is significantly higher than their non-MBA counterparts. Positions may be available as professional services managers, media and entertainment managers, financial services managers and a range of other fields that may or may not be directly linked to services.

Service Management opportunities by state

What people are tweeting about Service Management

#Job Hospitality manager '
#job Jobs for Hospitality Manager in Capri Hospitality Services. '
Restaurant Manager/Hospitality Manager at P.F. Changs (Rogers, AR): sales through development of hospitality sta... '
Restaurant Manager/Hospitality Manager at P.F. Changs (Portland, OR) '
NEW #greenjob > Manager in Training w North by Northwest #outdoors #kitchener '
Restaurant Manager/Hospitality Manager at P.F. Changs (Collegeville, PA): development and performance of the fro... '
Hospitality: Manager Trainees - Montgomery, Alabama #jobs #AL '
Featured Job: Hospitality Manager - AWESOME VENUE: #Jobs '
Lol I have done it all -_- act, model, admin, marketing, sales, hospitality (manager, bartender, & waitress), design, etc etc '
Hospitality: MANAGER OF SPA OPERATIONS - Harrisburg, Pennsylvania #jobs #PA '

Featured Online Business Schools & MBA Programs

American InterContinental University – Associate’s & Bachelor’s Degrees. With multiple business concentration degrees, American InterContinental University is ideal for any student looking for a degree focusing on Accounting, Marketing, Finance, International Business, or Management. Their flexible programs also allow students to engage in other responsibilities while earning their degree entirely online.

More Info on the American InterContinental University

Kaplan University – Associate’s & Bachelor’s Degrees. As one of the largest and most prolific online universities, Kaplan University provides numerous MBA & Bachelor of Science Degrees in Business at their campus and online locations. Full-time and part-time students will be satisfied with the business degree plans offered by Kaplan.

More Info on the Kaplan University

Ashford University – Associate’s & Bachelor’s Degrees. Ashford University offers advanced, quality education for students seeking to further advance their career into leadership or management roles in several different entities. Their programs are based on current business practices and trends to prepare students for the competitive, demanding business industry.

More Info on the Ashford University